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Customer Reviews

"This company are brilliant! Chan came out to fix a couple of issues and his knowledge and explanations are very reassuring! I really recommend the company and ‘Chan the man’ I now call him!"

Elsa Poole, Barming - September 2024

"Chan did three jobs today in my bathroom. He was very polite and friendly and did a great job leaving the room clean and tidy would certainly recommend AquaHero plumbing and will not hesitate to use again."

Len Thewlis, Maidstone - September 2024

"Called Aquahero at short notice due to a burst kitchen tap. Responded to message immediately (very helpful message to use their WhatsApp number when couldn't get through). Came when said they would (the same day) with a tap similar to the broken one. All fixed and tidy job. A really wonderful service, highly recommended."

Conrad Crampton, Barming - August 2024

"Excellent service, fast response. Friendly , honest, informative and thorough. I would highly recommend Chan for all your plumbing needs. First class ⭐️"

Tracey Turner, Coxheath - July 2024

"Did a great job replacing a seized up stopcock. Arrived on time and finished the job quickly. Communication was clear and easy and got an appointment in good time. Would recommend and use again."

Micheal Heaven, Chatham - July 2024

"We've used Aquahero a couple of times now. Natalie is so quick at getting back to you via WhatsApp for bookings and any queries you have and is very clear in her communication. Chan always arrives promptly to complete the plumbing work and is very polite, tidy and great at his job. Thank you both so much. It's great to have such a reliable plumbing service on our doorstep."

Katie Farrent, Coxheath - July 2024

"Chan is truly an AquaHero. He solved our plumbing emergency promptly and professionally. We highly recommend!"

Andy Croft, Maidstone - June 2024

"What a lovely man. Sorted out our outside tap and bathroom one. Will use u again."

Pat Endicott, Coxheath - May 2024

"Fantastic service, booked via Whats App, came within the time agreed, was very polite, tidy and fixed the problem (new filling valve) without fuss had the part on board. Also very reasonably priced, I would thoroughly recommend."

Suzanne Sturrock, Barming - May 2024

"Just wanted to give some really positive feedback. Dealing with Aquahero has been a breathe of fresh air with customer service. The installation was fantastic and Chan was brilliant. I will definitely recommend to anyone looking at Plumbing services. 5 stars!!!"

Steve Hansford, Marden - May 2024

"Brilliant service provided by Chan, reliable and affordable. So nice to find someone locally that you can turn to for the smaller plumbing jobs."

Nicola Dancer, Maidstone - April 2024

"Chandra replaced my kitchen tap. He arrived as expected during the 2-hour window that was given. He was polite, thorough, and tidy (could not tell that he'd been apart from my shiny new tap!). Price was very reasonable. I am very pleased with the service provided, thank you! Will recommend and use him again in future"

Roseanna Henderson, Maidstone - April 2024

"Couldn’t recommend Chan enough, extremely professional and a lovely bloke."

Joshua Stewart, Maidstone - April 2024

"Quick and efficient, good communication for ETA. Polite and hardworking staff couldn't fault."

Helen Dennison, Coxheath - April 2024

"Chan from Aqua Hero provided a high quality service and was both friendly and professional. Recently our two toilets developed leaks at the same time and we were worried about potential costs. One was a challenge to fix but Chan was patient and persevered to fix in a very fiddly space. Somehow he managed to fix so we didn't have to replace the whole toilet. The other leak was fixed quickly. Chan is reliable and honest. Would definitely recommend Aqua Hero."

Joni Chase, Barming - February 2024

"Chan was on time, polite , did a great job and cleaned up really well. Highly recommend."

Julia Large, West Farleigh - February 2024

"Prompt and efficient friendly service. Fixed the immediate problem and got the air out of my towel rail radiator, and discussed a longer term solution."

C Gidge, Coxheath - January 2024

"Phoned AquaHero this morning panicking with blocked manhole. 45 minutes later he arrived and sorted problem. Clean, tidy and very polite. Can,t thank them enough. Worth 5 stars all day long"

David Horton, Coxheath - January 2024

"Chan was absolutely amazing. I stupidly drilled a hole in a radiator pipe and he was at the house with in an hour of me calling. Fixed everything very quickly, advised on a few other things and was generally just fantastic all round."

Emma Davidson, Headcorn - January 2024

"Attended within an hour to deal with a leak from our flat that was flooding the flat below. Carried the spares needed for repair. Sorted out the leak and left everything neat and tidy. Thoroughly recommended. Excellent value. We couldn't have a asked for more. A true aqua hero."

Gillian Gardener, Maidstone - December 2024

"Fantastic service from AquaHero.
I had an awful leak on our water supply pipe that was in a really awkward position.
Chan went above and beyond to locate the leak and stay till 9pm to get the job done.
Chan is polite, friendly, and extremely professional.
Thanks to you, and also Natalie for the fantastic service and communication."

Peter Freeman, Yalding - November 2023

"Excellent job replacing outside tap, quick and efficient. Reasonable cost."

Stuart Carley, Maidstone - November 2023

"Great customer service - Chan was excellent and very diligent when fitting a new radiator for us and draining the whole system."

David Mather, Maidstone - November 2023

"New kitchen tapped fitted.
Really pleased with the work done.
Friendly with great communication before, during and after.
No fuss - job done. Perfect!
Would definitely use again."

Barclay Curtis, Loose - October 2023

"Chan did a fantastic, professional job and tidied up thoroughly afterwards as well. All this and a very reasonable charge and no call out charge, even though he came out very promptly after my call. Highly recommend this service to others."

Nicolas Ponte, Maidstone - October 2023

"Very professional, friendly and thorough service. Would recommend to anyone looking for plumbing jobs or repairs. Will be using again when I need to."

Ruth Tolliday, Maidstone - September 2023

"We had dripping pipes under our sink and a tap with very low water pressure. AquaHero was very thorough in tracing and replacing various bad joints and I was pleased to have a new tap fitted at the same time. Efficient, reasonably priced and guaranteed."

Anthony Swait, Coxheath - August 2023

"I realised I had a bad leak in my kitchen and got in touch with a few plumbers. Aqua Plumbing were the first to respond - Natalie’s communication was first class and very reassuring. I was given a quote and am really grateful for quick turnaround, especially given it was the end of the working week.
Chan came out to me the next day and quickly sussed out the problem, explained what would need to be done, how he was going to do it and got to it.
Many thanks once again 😀"

Natasha Goff, Maidstone - May 2023

"Exceptional Tap Installation Service. Punctual, professional, and the installation was flawless. Reasonable & Competitive price. Highly recommended!"

Prabin Rai, Maidstone - May 2023

"Great service. Went the extra mile to get a replacement cistern at a great price. Ensured it was all working in 1 visit, so we weren't left without a toilet. Even if it meant working super late. We really appreciated his efforts. Would use again. Quoted for the job, and stuck to the price."

Olivia Evans, Maidstone - April 2023

"Fast reactive service with a good clean professional job. We will certainly be using Chan again for all future plumbing works. We highly recommend."

Tracey Hills, Maidstone - March 2023

"Had to call on Aqua Hero to deal with Shower block and faulty waste on Kitchen sink.
Chandra cleaned all runs on pipe work,keeping me informed of progress.
That done a problem of mismatched fittings was solved by patient selection of various fittings.
Homeserve and the like do not provide this service, and charges are reasonable too."

Michael Beech, Maidstone - February 2023

"Chan replaced the washer on my kitchen tap .He arrived on time and was courteous and friendly. I won’t hesitate use him again."

Susan Hambrooke, Coxheath - February 2023

"Great service! Very professional attitude and job promptly done. Decent pricing - obviously a company that cares about giving good service."

Milica Petrovik-Bell, Maidstone - February 2023

"Would highly recommend. Excellent quality work. Professional, trustworthy and friendly service. Kept up the communication after the work was finished to make sure everything was working properly."

Neil Samuell, Wainscott - 12th February 2023

"Would highly recommend. Aquahero gave us all the guidance we needed and finished the job to a high standard. Tidy. Professional. Friendly. Will definitely use again"

Natasha Williams, Rochester - 9th February 2023

"Reliable, carried out the toilet installation, looks good, works well happy with the price and workmanship. Would recommend"

Trevor Bell, Coxheath - 12th February 2023

"I've used Aquahero a few times now, new shower overhaul, and installed and replaced old radiators with heated towel rails. All work was done effectively. Pleasant and trustworthy. Will be definitely using him again." Claudia Gateley, Maidstone - 21st January 2023

"Great plumbing service , efficient and good customer service."

Tobi Baruwa, Boughton Monchelsea - 19th January 2023

I’ve called on the services of the plumber in an emergency on two separate occasions. Perfect service gave me a Full breakdown of costs before the job. Left the area immaculate. Really couldn’t recommend highly enough !!!!"

Philippa Potter, Maidstone - 10th January 2023

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